{"title":"Dendrobium","description":null,"products":[{"product_id":"dendrobium-roy-tokunaga-spots-x-4n","title":"Dendrobium Roy Tokunaga x sib. Blooming size Latauria Dendrobium, large plants","description":"\u003cp\u003eThis is a nice blooming size Latauriate Dendrobium that is blooming size in a 3.5\" pot. This plant is a fast growing plant that has tall pseudobulbs that blooms with multiple large attractive spotted blooms. With Latauriate Dendrobiums it is possible to bloom multiple times from the same pseudobulb. So as these mature they can potentially bloom from the new growths and older mature growths. This results in quite a show of many spikes and blooms. These bloom in the late winter months.\u003c\/p\u003e\n\u003cp\u003eDen. Roy Tokunaga\u003c\/p\u003e\n\u003cp\u003eDen. Roy Tokunaga is a beautiful and highly collectible Latouria-type Dendrobium hybrid known for its unique flowers, strong growing habit, and long-lasting blooms. This primary hybrid is a cross of Dendrobium atroviolaceum x Dendrobium johnsoniae, both of which contribute to its distinctive flower shape and species-influenced charm.\u003c\/p\u003e\n\u003cp\u003eWhen mature and well grown, Den. Roy Tokunaga can produce clusters of creamy white to soft pink flowers with attractive purple to burgundy spotting, striping, or markings. Blooms are known for being long lasting, and mature plants may rebloom from older growths under good culture.\u003c\/p\u003e\n\u003cp\u003eGeneral Care:\u003cbr\u003eGrow in bright, filtered light with good air movement. Latouria-type Dendrobiums generally prefer warm conditions, medium to bright indirect light, and regular watering during active growth. Keep the media lightly moist but not soggy, allowing only slight drying between waterings. Reduce water and fertilizer somewhat during cooler months.\u003c\/p\u003e\n\u003cp\u003eA beautiful and interesting Dendrobium hybrid for growers who enjoy unusual blooms, long-lasting flowers, and species-influenced orchids. Perfect for adding something unique and collectible to any orchid collection.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48026317095193,"sku":"J00002","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240223_193435_Chrome.jpg?v=1708735475"},{"product_id":"dendrobium-hsinying-smile-mont-blanc-blooming-size-dendrobium-orchid-clone-unique-beautiful-blooms","title":"Dendrobium Hsinying Smile 'Mont Blanc' blooming size Dendrobium orchid clone unique beautiful blooms","description":"\u003cp\u003eDendrobium Hsinying Smile 'Mont Blanc' blooming size Dendrobium orchid clone unique beautiful blooms\u003c\/p\u003e\n\u003cp\u003eThese are nice and healthy plants filling 2.5\" pots. These plants will produce clusters of unique white long lasting attractive blooms. These plants are clones and will all bloom the same. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":51989812150553,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_e95b243f-4b20-4492-b8e4-cce35f64165b.jpg?v=1771190457"},{"product_id":"dendrobium-spectabile-var-alba-near-blooming-size-dendrobium-orchid-species-unique","title":"Dendrobium spectabile var alba near blooming size dendrobium orchid species. Unique","description":"\u003cp\u003eDendrobium spectabile var alba x sib. near blooming size rare species and color variation. these plants are about 1-2 years to bloom size. They will produce spikes with multiple alien like very unique blooms that are long lasting. These are not seen around very much. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":52598522642713,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_0da0de4c-b83c-47d9-9e6a-e312793a8f10.png?v=1781751261"},{"product_id":"dendrobium-asian-beauty-eden-blooming-size-nobile-dendrobium","title":"Dendrobium Asian Beauty 'Eden' Blooming Size Nobile Dendrobium","description":"\u003cp dir=\"ltr\" style=\"margin-top: 0; margin-bottom: 0;\"\u003eThese are very nice and healthy plants in 4\" pots. These Nobile dendrobiums will bloom in early spring with multiple beautiful sunset colored blooms that are nicely fragrant.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Orchids","offers":[{"title":"Default Title","offer_id":52965442158873,"sku":null,"price":39.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/10_f028b836-eb1a-4032-a2ce-d4d0f24a1be8.jpg?v=1786152313"},{"product_id":"dendrobium-mellow-heart-yellow-mind-blooming-size-nobile-dendrobium","title":"Dendrobium Mellow Heart 'Yellow Mind' Blooming Size Nobile Dendrobium","description":"\u003cp dir=\"ltr\" style=\"margin-top: 0; margin-bottom: 0;\"\u003eThese are blooming size Nobile Dendrobium in 4\" pots. This dendrobium clone blooms with multiple bright yellow with red lip and red lining the petals.\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Orchids","offers":[{"title":"Default Title","offer_id":52965452022041,"sku":null,"price":38.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/10_6a11087e-0221-4157-9260-37d6d8a21122.jpg?v=1786153230"},{"product_id":"dendrobium-fancy-angel-lychee-blooming-size-nobile-dendrobium-beauriful","title":"Dendrobium Fancy Angel 'Lychee' blooming size nobile dendrobium. Beauriful","description":"\u003cp dir=\"ltr\" style=\"margin-top: 0; margin-bottom: 0;\"\u003eThese are blooming size Nobile Dendrobium in 4\" pots. This dendrobium clone blooms with multiple attractive blooms with a light lavendar one the edges of the petals. Very attractive and delicate looking blooms\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003e\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Orchids","offers":[{"title":"Default Title","offer_id":52997586583833,"sku":null,"price":38.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_c5d0d9ef-9194-4276-98a1-5752910db676.jpg?v=1786757896"},{"product_id":"dendrobium-lucky-angel-smash-blooming-size-nobile-dendrobium-orchid-clone","title":"Dendrobium Lucky Angel 'Smash' blooming size nobile Dendrobium orchid clone.","description":"\u003cp dir=\"ltr\" style=\"margin-top: 0; margin-bottom: 0;\"\u003eThese are blooming size Nobile Dendrobium in 4\" pots. This dendrobium clone blooms with multiple attractive blooms with a bold bright pink one the edges of the petals. Very attractive and delicate looking blooms\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Orchids","offers":[{"title":"Default Title","offer_id":52997616566553,"sku":null,"price":38.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_b571e094-f38d-4f34-a5ab-daeb7f4eaafc.jpg?v=1786759320"}],"url":"https:\/\/jimsorchids.myshopify.com\/collections\/dendrobium-1.oembed","provider":"J\u0026A Orchids","version":"1.0","type":"link"}