{"title":"Cattleya","description":"\u003cdiv class=\"flex flex-grow flex-col max-w-full\" data-mce-fragment=\"1\"\u003e\n\u003cdiv data-message-author-role=\"assistant\" data-message-id=\"ed5a2b0a-97a4-48af-bb42-f0fd4ac95103\" class=\"min-h-[20px] text-message flex flex-col items-start gap-3 whitespace-pre-wrap break-words [.text-message+\u0026amp;]:mt-5 overflow-x-auto\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"markdown prose w-full break-words dark:prose-invert light\" data-mce-fragment=\"1\"\u003e\n\u003cp data-mce-fragment=\"1\"\u003eCattleya orchids are a popular and diverse group of orchids known for their stunning and vibrant flowers. Cattleya orchids are cherished by orchid enthusiasts and collectors for their beauty and diversity. \u003cbr\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"mt-1 flex justify-start gap-3 empty:hidden\" data-mce-fragment=\"1\"\u003e\n\u003cdiv class=\"text-gray-400 flex self-end lg:self-center justify-center lg:justify-start mt-0 gap-1 visible\" data-mce-fragment=\"1\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e","products":[{"product_id":"rlc-white-reception-nn-cattleya-hawaiian-wedding-song-cattleya-douglas-johnston","title":"Rlc White Reception 'NN'  (Cattleya Hawaiian Wedding Song × Cattleya Douglas Johnston)","description":"\u003cp\u003eRlc White Reception 'NN' (Cattleya Hawaiian Wedding Song × Cattleya Douglas Johnston)\u003c\/p\u003e\n\u003cp\u003eNice blooming size plants in 4\" pots. These plants are nice and healthy in 4\" square pots when in bloom they will produce nice large fragrant nearly all pure white blooms with a touch of yellow in the lip.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47530824335641,"sku":"","price":33.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20231203_174250_Chrome.jpg?v=1702006878"},{"product_id":"rlc-george-king-serendipity-rhyncholaeliocattleya-buttercup-cattleya-bob-betts-1","title":"Rlc George King 'Serendipity' (Rhyncholaeliocattleya Buttercup × Cattleya Bob Betts)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r1in:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc George King 'Serendipity'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Rhyncholaeliocattleya Buttercup × Cattleya Bob Betts)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003c\/span\u003eDon't miss this opportunity. I brought in a good amount but not sure I'll be able to get plants this nice of this clone for a while. This is a highly sought after cattleya clone. George King 'Serendipity\" produces large fragrant blooms with sunset colors. \u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47543306125593,"sku":"","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20231108_194027_Chrome.jpg?v=1702093647"},{"product_id":"rth-chief-sweet-orange-sweet-orange-cattlianthe-tutankamen-rhyncholaeliocattleya-chyong-guu-chaffinch","title":"Rth Chief Sweet Orange 'Sweet Orange' (Cattlianthe Tutankamen × Rhyncholaeliocattleya Chyong Guu Chaffinch)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r1v9:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRth Chief Sweet Orange 'Sweet Orange'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Cattlianthe Tutankamen × Rhyncholaeliocattleya Chyong Guu Chaffinch)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003eThese are nice near blooming size plants in 3.5\" pots. These will produce very attractive bright orange and red fragrant blooms.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47543389356313,"sku":"","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/20230809_192919.jpg?v=1702097254"},{"product_id":"rth-chief-sweet-orange-sweet-orange-cattlianthe-tutankamen-rhyncholaeliocattleya-chyong-guu-chaffinch-1","title":"Guaricyclia (Epc) Kyoguchi 'Happy Field' x self (Guarianthe aurantiaca × Encyclia incumbens)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r1v9:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r1vv:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eGuaricyclia (Epc) Kyoguchi 'Happy Field' x self\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Guarianthe aurantiaca × Encyclia incumbens)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eVery \u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003enice blooming size plants in 2.5\" pots. These plants will produce medium length spikes that produce clusters of bright yellow blooms with a red veined lip. Very nice cross.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47543389421849,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20231016_212351_Chrome.jpg?v=1702097423"},{"product_id":"bc-island-charm-elizabeth-rlc-donna-kimura-c-intermedia","title":"BC Island Charm 'Elizabeth' (Rlc Donna Kimura × C. intermedia)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":rt8:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eBc Island Charm 'Elizabeth'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Rhyncholaeliocattleya Donna Kimura × Cattleya intermedia)\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eNice blooming size plants in 4\" pots. This is a wonderful clone that will produce attractive lavender and white peloric fragrant blooms. Very nice\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548347875609,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230625_223835_Chrome.jpg?v=1702161866"},{"product_id":"bc-island-charm-o-c-rhyncholaeliocattleya-donna-kimura-cattleya-intermedia","title":"Bc. Island Charm 'O.C' (Rhyncholaeliocattleya Donna Kimura × Cattleya intermedia)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":rso:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eBc. Island Charm 'O.C' Bloomimg Size Cattleya Orchid Hybrid. Fragrant\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Rhyncholaeliocattleya Donna Kimura × Cattleya intermedia)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003c\/span\u003eThese are nice and healthy plants in 3.5\" pots. These will produce attractive white fragrant blooms with slight yellow streaks in the petals.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548350693657,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230524-191839_Chrome.jpg?v=1718069076"},{"product_id":"rlc-amy-wakasugi-nn-rlc-bonanza-x-rlc-herons-ghyll","title":"Rlc Amy Wakasugi 'NN' (Rlc Bonanza x Rlc Herons Ghyll)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r437:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Amy Wakasugi 'NN' (Rlc Bonanza x Rlc Herons Ghyll)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eThese are very nice plants. Blooming size plants in 3.5\" pots. These will produce large fragrant lavender blooms. Large lavender blooms are my personal favorite they have an incredible fragrance and a nice velvety lip. These will range in the 6-7\" bloom size.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548412330265,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230628_202940_Chrome.jpg?v=1702164359"},{"product_id":"rlc-hsinying-grande-catherine-x-pratum-green-73","title":"Rlc Hawaiian Island Mint '#73' Blooming size cattleya orchid clone. Semi alba Fragrant blooms.","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r4ho:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Hsinying Grande Catherine x Pratum Green '#73'\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eNice blooming size plants in 4\" pots. These plants produce very attractive semi alba blooms that have a nice fragrance. Very nice clone, Nice healthy plants\u003cbr\u003e\n\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548430844185,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20231016_213753_Chrome1.jpg?v=1702165127"},{"product_id":"rlc-amazing-thailand-1","title":"Rlc Amazing Thailand '#1' blooming size beautiful orchid clone.","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r4l9:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Amazing Thailand '#1'\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eThese are nice blooming size plants in 4\" pots. These will bloom with verily attractive and fragrant blooms in the summer - fall months.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548446277913,"sku":"","price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230905_221752_Chrome.jpg?v=1702165692"},{"product_id":"lc-purple-cascade-sweet-beauty-cattleya-interglossa-cattleya-tokyo-magic","title":"Lc Purple Cascade 'Sweet Beauty' (Cattleya Interglossa × Cattleya Tokyo Magic)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":ran:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eLc Purple Cascade 'Sweet Beauty'\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Cattleya Interglossa × Cattleya Tokyo Magic)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003eThese are nice and healthy blooming size plants in 3.5\" pots. These will produce medium length spikes with multiple white and purple blooms per spike. Blooms will appear as pictured with a purple splash on the petals.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548474982681,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230816_191455_Chrome.jpg?v=1702166599"},{"product_id":"cattleya-irene-finney-spring-bounty-cattleya-bruno-alberts-x-cattleya-j-a-carbone","title":"Lc Nippon 'Livinza' BM\/JOGA (Cattleya Rita Renee × Cattleya Mem. Maggie Hood)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":rnb:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eLc Nippon 'Livinza' BM\/JOGA\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Cattleya Rita Renee × Cattleya Mem. Maggie Hood)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eNice \u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003enear blooming size plants in 3.5\" square pots. These plants will produce incredible attractive semi alba blooms that are nicely fragrant. The bloom picture dosent do this one justice if you google some other people's photo's this one is just stunning.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548534653209,"sku":"","price":33.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230626_142303_Chrome.jpg?v=1702169419"},{"product_id":"rlc-keowee-mendenhall-am-aos-cattleya-lorraine-shirai-brassavola-nodosa","title":"Rlc Keowee 'Mendenhall' AM\/AOS (Cattleya Lorraine Shirai × Brassavola nodosa)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r2go:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Keowee 'Mendenhall' AM\/AOS\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Cattleya Lorraine Shirai × Brassavola nodosa)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003c\/span\u003eThese are near blooming size plants in 2.5\" pots. These plants when blooming size will produce large star shaped yellow blooms with a large red spotted lip. The blooms will have a nice fragrance as well.\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548756295961,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230414-073939_Chrome.jpg?v=1702173646"},{"product_id":"rlc-tokyo-bay-victory-rhyncholaeliocattleya-vallespin-cattleya-commander","title":"Rlc Tokyo Bay 'Victory' (Rhyncholaeliocattleya Vallespin × Cattleya Commander)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r2i0:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Tokyo Bay 'Victory'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Rhyncholaeliocattleya Vallespin × Cattleya Commander)\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003eThese are very nice near blooming size plants in 3.5\" pots. This clone will produce large very attractive pink blooms with a dark lavender and yellow lip. The blooms are nicely fragrant. \u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548784181529,"sku":"","price":32.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_516c12fe-980b-4099-8fda-c29898507833.jpg?v=1759450737"},{"product_id":"cattleya-irene-holguin-brown-eyes-c-astral-beauty-x-c-ja-carbone","title":"Cattleya Irene Holguin 'Brown Eyes' (C.Astral Beauty x C.JA Carbone)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r2lt:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eCattleya Irene Holguin 'Brown Eyes'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(C.Astral Beauty x C.JA Carbone)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eThis \u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003eis a nice old classic that was registered in 1969 and has been around for a while. Thilese are healthy blooming size plants in 4.5\" pots. These plants have short stout round and solid pseudobulbs. These will produce large 6-7\" fragrant and attractive light lavender blooms. Being listed as blooming size plants not in bud or bloom, some are in bud but not all.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cbr\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47548813738265,"sku":"","price":38.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230421-070131_Chrome.jpg?v=1702175104"},{"product_id":"rlc-chatty-cathy-nn-rlc-mahina-yahiro-rth-hsinying-catherine","title":"Rlc Chatty Cathy '#31' (Rlc Mahina Yahiro × Rth Hsinying Catherine)","description":"\u003cp\u003eThese are incredible large healthy blooming size plants in 4\" pots. These will produce large fragrant semi alba blooms that fade into having a slight pink hue to the bloom. Very nice plants currently all have sheaths. NN Clone is pictured but these will bloom similarly to these.\u003c\/p\u003e\n\u003cp\u003eRlc. Chatty Cathy ‘#31’ - Pictured is the 'NN' Clone, The blooms on the 31 clone should be very similar. These are nicely fragrant.\u003c\/p\u003e\n\u003cp\u003eRlc. Chatty Cathy ‘#31’ is a beautiful Cattleya alliance orchid with the potential for large, showy blooms and excellent display quality. This variety is a great choice for collectors who enjoy classic Cattleya-type flowers with bold color, attractive form, and a strong tropical presence.\u003c\/p\u003e\n\u003cp\u003eAs with many Rhyncholaeliocattleya hybrids, this orchid may produce impressive flowers on mature growths when provided with proper care. Blooms can vary depending on growing conditions and maturity, but this type of hybrid is typically grown for its full flower shape, vibrant color potential, and standout appearance.\u003c\/p\u003e\n\u003cp\u003eGeneral Care:\u003cbr\u003eGrow in bright, filtered light with good air movement. Water thoroughly, then allow the potting media to dry or approach dryness before watering again. Use a well-draining orchid mix and avoid keeping the roots constantly wet. This orchid should do well in warm to intermediate conditions and will benefit from regular feeding during active growth.\u003c\/p\u003e\n\u003cp\u003eA beautiful Cattleya alliance orchid for growers who enjoy bold, colorful, and showy blooms. Perfect for adding a classic tropical look to any orchid collection.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47607195533593,"sku":"J00001","price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20231220_200107_Chrome.jpg?v=1703127785"},{"product_id":"jims-orchids-more-gift-card","title":"Jims Orchids \u0026 More Gift Card","description":"Surprise your loved ones with one or more of our orchids using our convenient and easy to redeem gift cards. Available in various denominations, you can choose to gift as generously as you wish.","brand":"Jim's Ochids \u0026 More","offers":[{"title":"$10.00","offer_id":47630174748953,"sku":"","price":10.0,"currency_code":"USD","in_stock":true},{"title":"$25.00","offer_id":47630174781721,"sku":"","price":25.0,"currency_code":"USD","in_stock":true},{"title":"$50.00","offer_id":47630174814489,"sku":"","price":50.0,"currency_code":"USD","in_stock":true},{"title":"$100.00","offer_id":47630174847257,"sku":"","price":100.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/20231007_134451.jpg?v=1703737842"},{"product_id":"encyclia-rufa-florida-x-sib-seedling-size-encyclia-orchid-species","title":"Encyclia rufa x self seedling size encyclia orchid species.","description":"\u003cp\u003eThis is a rarely seen for sale Encyclia species. These plants are seedlings and non bloom size plants (refer to the plant pictures for size of actual plants for sale) but when I saw these I had to get them for the store for you guys. This speceis when fully mature produce long upright spikes with multiple yellow blooms that have an amazing fragrance just like jasmine. Blooming size plants go for around $100 or more.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47849133834521,"sku":"","price":27.5,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240124_184723_Chrome.jpg?v=1706153262"},{"product_id":"rlc-shin-shiang-diamond-1-blooming-size-peloric-cattleya-clone-compact-grower","title":"Rlc Shin Shiang Diamond 'Tai Young' near blooming size peloric cattleya clone. Compact grower","description":"\u003cp\u003eThis is a favorite amongst many for its red and yellow peloric beautiful blooms. This is a compact growing cattleya clone that is blooming size in 3\" pots. These plants produce fragrant blooms that are have red yellow petals that resemble the lip. Incredible plants\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47857326752025,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240124_185905_Chrome.jpg?v=1706234302"},{"product_id":"prosthechea-psh-mariae-rare-orchid-speicies","title":"Prosthechea (Psh) mariae Rare orchid speicies","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r4dq:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eProsthechea (Psh) mariae\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eThis is a nice orchid species in 3\" pots. These are bloom size plants. This is a rare, hard to find species that produces multiple alba blooms that have green petals and a large pure white lip with green veining on the lip. The spikes typically have 2-3 blooms per spike.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47944694628633,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240206_204337_Chrome.jpg?v=1707442137"},{"product_id":"rlc-yen-corona-green-genie-blooming-size-cattleya-clone-fragrant","title":"Rlc Yen Corona 'Green Genie' Blooming size Cattleya Clone, Fragrant","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":r4sf:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eRlc Yen Corona 'Green Genie'\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eThis is a nice near size cattleya clone in 3\" pot. This bifoliate growing cattleya cross is one that many love for its fragrant peloric blooms that have green sepals and white and pink petals that resemble the lip. When fully mature these will bloom with clusters of(around 5) blooms per spike.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":47944701477145,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240206_204311_Chrome.jpg?v=1707442274"},{"product_id":"brassavola-nodosa-blooming-size-orchid-species-lady-of-the-night-highly-fragrant-at-night","title":"Brassavola nodosa, Blooming size orchid species. Lady of the night Highly fragrant at night","description":"\u003cp\u003eBrassavola nodosa, Blooming size orchid species. 4\" pots Lady of the night Highly fragrant at night\u003c\/p\u003e\n\u003cp\u003eThis is a well known and loved Brassavola species that is well known for its heavy intoxicating fragrance at night. These plants are easy to grow, fast growing prolific bloomers when mature large plants. These bloom with large white unique blooms that are about 4\" in size.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48026288095513,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240223_191149_Gallery.jpg?v=1708734766"},{"product_id":"rlc-mahina-yahiro-julie-near-blooming-size-cattleya-orchid-clone-not-the-mutation","title":"Rlc Mahina Yahiro 'Julie' Near blooming size cattleya orchid clone. *Not the mutation*","description":"\u003cp\u003eThis is a well known cattleya cross that produces large fragrant pink blooms with contrasting veining in the lip. This is not the mutated Julie clone these will bloom with solid pink large blooms. \u003cbr\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48026347438361,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240223_194913_Chrome1.jpg?v=1708736628"},{"product_id":"lc-firedance-patricia-blooming-size-compact-growing-cattleya-orchid-clone","title":"LC Firedance 'Patricia' Blooming size Compact growing cattleya orchid clone.","description":"\u003cp\u003eThese are nice blooming size plants that are currently in 4\" pots that are actually overpotted in my opinion and could be repotted into a 3\" pot. These produce multiple Orange\/Red fragrant blooms. Very attractive. These are being sold as blooming size plants not exptected to receive one in bloom.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48026358677785,"sku":"J00003","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/20240223_172100.jpg?v=1708736855"},{"product_id":"rlc-hawaiian-deluxe-nn-large-blooming-size-catteya-orchid-clone-fragrant","title":"Rlc Hawaiian Deluxe 'NN' Large blooming size Catteya Orchid Clone. Fragrant","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":rsb:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eNice healthy plants in 3.5\" pots. These are near blooming size cattleya that produce large nicely fragrant blooms that open a light off white with a shade of pink and fill in to have more pink coloring.\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48064426213657,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20240229_201530_Chrome.jpg?v=1709261823"},{"product_id":"rlc-lake-murray-mendenhall-blooming-size-cattleya-orchid-clone","title":"Rlc Lake Murray 'Mendenhall' Blooming size cattleya orchid clone.","description":"\u003cp\u003eThese are nice and healthy plants in 3.5\" pots that are bloomimg size. These plants will produce very deep lavender blooms with a wonderful fragrance. The lip will have a soft velvety feel to it. Mendenhall clones are known for being the best of the best in appearance and shape.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48164336894233,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_33e68740-49db-4715-9f58-503900115489.jpg?v=1758852187"},{"product_id":"rlc-hawaiian-island-treat-14-blooming-size-cattleya-orchid-clone","title":"Rlc Hawaiian Island Treat '#14' blooming size cattleya orchid clone","description":"\u003cp\u003eRlc Hawaiian Island treat '#14'\u003c\/p\u003e\n\u003cp\u003eThese are nice and healthy blooming size plants in 3.5\" pots. This clone will produce very attractive and fragrant sunset colored blooms.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48164397220121,"sku":"","price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_14112e6c-3572-4355-98f4-499f4e08df2f.jpg?v=1710540126"},{"product_id":"rlc-chaweewan-sunset-blooming-size-cattleya-orchid-large-fragrant-beautiful-blooms","title":"Rlc Chaweewan Sunset near blooming size cattleya orchid. Large fragrant beautiful blooms.","description":"\u003cp\u003eRlc Chaweewan Sunset near blooming size cattleya orchid. Large fragrant beautiful blooms. \u003c\/p\u003e\n\u003cp\u003eThese are healthy near blooming size plants in 3\" pots that will produce large fragrant sunset reddish orange colored blooms\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48165047566617,"sku":"J00004","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_a52a976d-ff7a-450c-a5ab-17cfad02d9c9.jpg?v=1710553522"},{"product_id":"rth-love-passion-orange-bird-blooming-size-cattleya-clone","title":"Rth Love Passion 'Orange Bird' near Blooming size cattleya clone.","description":"\u003cp\u003ePot. Love Passion 'Orange Bird'\u003c\/p\u003e\n\u003cp\u003e\u003cbr\u003eThese are nice, near blooming size plants that are outgrowing 3.5\" pots. These are clones that produce spikes with multiple highly attractive bright orange blooms in the spring.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48165057495321,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_dd6a3fd1-c71d-4e48-a631-e29220689a30.jpg?v=1710553870"},{"product_id":"lc-gold-digger-fuchs-mandarin-blooming-size-cattleya-orchid-clone-fast-grower-profuse-bloomer","title":"Lc Gold Digger 'Orglades Mandarin' Blooming size cattleya orchid clone. Fast grower, profuse bloomer.","description":"\u003cp\u003eLc. Gold Digger 'Orglades Mandarin'\u003c\/p\u003e\n\u003cp\u003eBlooming size cattleya orchid clone in 3.5\" square pots. These plants are fast growers that produce spikes with multiple attractive orange blooms with red in the throat. These are first bloom size plants. When they bloom they will bloom with multiple blooms per spike and can really put on a show when mature.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48165066932505,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_1c2d3c0b-5608-4c1e-a1ae-dc2f76154cea.jpg?v=1710554271"},{"product_id":"epc-siam-jade-evo-blooming-size-cattleya-orchid-clone-beautiful-and-fragrant","title":"Epc Siam Jade 'Evo' Blooming size cattleya orchid clone. Beautiful and fragrant.","description":"\u003cp\u003eEpc Siam Jade 'EVO'\u003c\/p\u003e\n\u003cp\u003eThese are near blooming size plants in 3.5\" pots. These are very healthy plants that will produce multiple very attractive medium sized fragrant blooms.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48165095899417,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_9199561b-6d1f-4955-83c3-5fd057beb3f6.jpg?v=1710554859"},{"product_id":"lc-pure-soul-yutaka-morimoto-blooming-size-cattleya-orchid-clone-4-pot-fragrant-blooms","title":"Lc Pure Soul 'Yutaka Morimoto' Blooming size cattleya orchid clone. 3.5\" pot. Fragrant blooms","description":"\u003cp\u003eThese are very nice and healthy plants in 3.5\" pots that are blooming size. These plants are fall into winter bloomers that will produce very attractive and fragrant blooms that are white with a slight lavender hue and has a touch of lavender on the lip. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":48279607607577,"sku":"","price":33.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20240328_212304_Chrome.jpg?v=1711678934"},{"product_id":"chz-hsinying-pink-doll-pink-doll-bm-toga-near-blooming-size-awarded-cattleya-clone","title":"Chz. Hsinying Pink Doll 'Pink Doll' BM\/TOGA. Blooming size awarded cattleya clone.","description":"\u003cp\u003eThese are blooming size plants in 4\" pots. This cattleya clone will surprise you when fully mature. This one sneaks up on you. When fully mature these can produce clusters of 4-5 large fragrant pink blooms per spike. These blooms get to be about 4-5\" in size that is quite large for the flower count. When you see this one in bloom when mature you will realize what the hype about this clone is. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":49098566238489,"sku":"","price":32.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_a0ed7acc-0108-4d06-9740-e470d6fd5b67.jpg?v=1718246243"},{"product_id":"untitled-aug16_17-23","title":"Rlc Busy Bev 'Blue Jewel' Near Blooming size cattleya orchid. Very fragrant 3.5\" pot.","description":"\u003cp\u003eLc Busy Bev 'Blue Jewel'\u003c\/p\u003e\n\u003cp\u003e(Cattleya Dinard × Cattlianthe Purple Secret)\u003c\/p\u003e\n\u003cp\u003eNice healthy near bloom size plants in 3.5\" pots that will produce incredible coerulea fragrant blooms. When in bloom these will have very attractive blooms that have petals that have a crystalline appearance and sparkle in the light. Not to mention the fragrance on this one is to die for. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":49506588819737,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20240816_172521_Etsy_Seller.jpg?v=1723844025"},{"product_id":"4-pot-c-waianae-leopard-ching-hua-rhyncholaeliocattleya-peach-cobbler-cattleya-penny-kuroda-1","title":"4\" pot C. Waianae Leopard 'Ching Hua' (Rhyncholaeliocattleya Peach Cobbler × Cattleya Penny Kuroda)","description":"\u003cdiv dir=\"auto\" class=\"\"\u003e\n\u003cdiv id=\":rrm:\" class=\"x1iorvi4 x1pi30zi x1l90r2v x1swvt13\"\u003e\n\u003cdiv class=\"x78zum5 xdt5ytf xz62fqu x16ldp7u\"\u003e\n\u003cdiv class=\"xu06os2 x1ok221b\"\u003e\n\u003cdiv class=\"xdj266r x11i5rnm xat24cr x1mh8g0r x1vvkbs x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003eC. Waianae Leopard 'Ching Hua'\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e(Rhyncholaeliocattleya Peach Cobbler × Cattleya Penny Kuroda)\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003cbr\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003cspan\u003e\u003ca tabindex=\"-1\"\u003e\u003c\/a\u003e\u003c\/span\u003eThese are nice blooming size plants in 3.5\" pots. This I'm sure is on the favorites list for many. This particular clone is well know for its large clusters of amazingly attractive blooms. This plant has a tall bifoliate growth habit and produces clusters of multiple highly fragrant incredibly colored , spotted blooms. Saying it's amazing dosent do it justice. These should be first bloom plants next spring into summer. As these mature the pseudobulbs will grow taller and produce clusters of multiple blooms as shown in the bloom photo\u003c\/div\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cdiv class=\"x11i5rnm xat24cr x1mh8g0r x1vvkbs xtlvy1s x126k92a\"\u003e\n\u003cdiv style=\"text-align: start;\" dir=\"auto\"\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003c\/div\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":49506821669145,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot_20230625_224326_Chrome.jpg?v=1702170172"},{"product_id":"rlc-haw-yuan-rose-nn-near-blooming-size-cattleya-orchid-clone-large-fragrant-velvety-blooms","title":"Rlc Haw Yuan Rose 'NN' near blooming size cattleya orchid clone. Large fragrant velvety blooms.","description":"\u003cp\u003eThese are nice near blooming size cattleya orchid clones in 3.5\" pots. these plants will produce large fragrant blooms that are a deep lavender color with an amazing velvety lip with contrasting golden veining.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":49506886025497,"sku":"","price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20240816_202905_Chrome.jpg?v=1723855131"},{"product_id":"cattleya-dowiana-var-aurea-net-dream-rare-orchid-species-healthy-non-bloom-size-plants-2-5-pot-clones-2","title":"Cattleya dowiana var Aurea 'Net Dream' Rare orchid species.  Healthy non bloom size plants 2.5\" pot. Clones","description":"\u003cp\u003eCattleya dowiana var Aurea 'Net Dream' Rare orchid species. Healthy non bloom size plants 2.5\" pot. Clones\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThese are healthy plants of a rare and highly sought after species of Cattleya dowiana var aurea. These plants are clones and will bloom with large bright yellow blooms with a large red lip with contrasting golden veining.\u003cbr\u003eDon't miss out on these they will go quick.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Ochids \u0026 More","offers":[{"title":"Default Title","offer_id":49599114772761,"sku":null,"price":65.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20240602_080925_Chrome.jpg?v=1717330921"},{"product_id":"rth-lemon-drop-nn-blooming-size-cattleya-orchid-clone-4-pot-produces-beautiful-yellow-and-red-fragrant-blooms","title":"Rth. Lemon Drop 'NN', blooming size cattleya orchid clone. 4\" pot produces beautiful yellow and red fragrant blooms.","description":"\u003cp\u003eRth. Lemon Drop 'NN', blooming size cattleya orchid clone. 4\" pot produces beautiful yellow and red fragrant blooms.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThese are blooming size cattleya orchid clones in 4\" pots. These plants will produce very attractive yellow fragrant blooms with red on the lip. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":49599238734105,"sku":"","price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20240907_185655_Facebook.jpg?v=1725750708"},{"product_id":"caulocattleya-chantilly-lace-twinkle-blooming-size-compact-cattleya-clone-fragrant-and-beautiful","title":"Caulocattleya Chantilly Lace 'Twinkle' blooming size compact cattleya clone. Fragrant and beautiful.","description":"\u003cp\u003eThese are great compact growing cattleya type clones in 3\" pots. These are blooming size plants that produce very attractive peloric spitted blooms thtlat have a nice floral fragrance to them. Compact, spotted, peloric, fragrant, beautiful....what more could you ask for.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50006701768985,"sku":null,"price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_25d4d7ad-245f-4ca2-910a-3974b1e92ae4.jpg?v=1733360837"},{"product_id":"rlc-prada-green-deluxe-nn-near-blooming-size-fragrant-green-cattleya-clone","title":"Rlc Prada Green Deluxe 'NN' near blooming size fragrant green cattleya clone.","description":"\u003cp\u003eRlc Prada Green Deluxe 'NN' \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThese are nice healthy near blooming size plants in 3.5\" pots. They will produce large chartruese green fragrant blooms with a frilly lip.\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50027206017305,"sku":null,"price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/Screenshot-20241208_083010_Chrome.jpg?v=1733665619"},{"product_id":"cattleya-forbesii-x-rlc-jim-wallace","title":"Cattleya forbesii x Rlc Jim Wallace","description":"\u003cp\u003eThis is a cattleya cross that intrigues me and I think should provide some interesting blooms. Cattleya forbesii x Jim wallace is a cross between digbyana and Psh mariae. That should create a very interesting lip with great veining and frilly. I do not have a photo representation of these plants \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50323631407385,"sku":null,"price":25.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_34861ae3-779a-41eb-ba53-ae97dd0d368a.jpg?v=1752328961"},{"product_id":"lc-lake-cachuma-foothill-near-blooming-size-cattleya-orchid-clone-large-fragrant-blooms","title":"LC Lake Cachuma 'Foothill' near blooming size cattleya orchid clone. Large fragrant blooms","description":"\u003cp\u003eNear blooming size cattleya orchid clones. This clone will produce large fragrant pink blooms with a lavender lip.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50737198727449,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_e823e60c-24a1-49c0-a00c-4244a94a2e54.jpg?v=1746290319"},{"product_id":"lc-irene-finney-spring-bounty-large-blooming-size-cattleya-orchid-clone","title":"Lc Irene Finney 'Spring Bounty' Large Blooming size cattleya orchid clone.","description":"\u003cp\u003eThis is an old classic pink. This was registered in the 60's. This hybrid produces large fragrant pink blooms. These plants are in 4.5\" pots and bloom in the spring. Some have buds but not all not being sold as in bud or bloom. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50737274618137,"sku":null,"price":40.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_39fba16c-a0c8-4dcd-81ff-71c4a9c5732f.jpg?v=1746294207"},{"product_id":"rth-love-passion-island-romance-near-blooming-size-cattleya-orchid-clone","title":"Rth. Love Passion 'Island Romance' blooming size cattleya orchid clone.","description":"\u003cp\u003eThese are nice and healthy blooming size orchid clones in 4\" pots. These plants are fast growing plants that will produce multiple attractive orange blooms with red lip in the spring time.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50797763559705,"sku":null,"price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_08f5aa74-a1ec-4943-9f4d-3a99271a9b0c.jpg?v=1747496563"},{"product_id":"pot-fairyland-blooming-size-compact-growing-cattleya-orchid-hybrid-beautiful","title":"Pot Fairyland Blooming size compact growing cattleya orchid hybrid. Beautiful.","description":"\u003cp\u003ePot Fairyland Blooming size compact growing cattleya orchid hybrid. Beautiful.\u003c\/p\u003e\n\u003cp\u003eThese are very nice and healthy plants in 3\" pots that are in sheath. These will produce multiple very beautiful smaller yellow blooms with pink pivoted. Very nice hybrid. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50911242027289,"sku":null,"price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_37b5c812-bb14-4af0-9455-1b3f3d5802c7.jpg?v=1749864277"},{"product_id":"lc-maris-love-taka-blooming-size-compact-growing-cattleya-orchid-clone-highly-fragrant-beautiful-peloric-blooms","title":"Lc Mari's Love 'Taka' blooming size compact growing cattleya orchid clone. Highly fragrant beautiful peloric blooms","description":"\u003cp\u003eLc Mari's Love 'Taka' blooming size compact growing cattleya orchid clone. Highly fragrant beautiful peloric blooms\u003c\/p\u003e\n\u003cp\u003eThese are very nice and healthy blooming size compact catlteya orchid clones. These plants produce very attractive peloric lavendar and white blooms. These are highly fragrant with a wonderful sweet fragrance. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50911269716249,"sku":null,"price":30.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_eab7e718-e102-4edb-9e46-a9e20b51e44e.jpg?v=1749865855"},{"product_id":"iwanagaara-apple-blossom-blooming-size-cattleya-orchid-hybrid-beautiful","title":"Iwanagaara Apple blossom. Blooming size cattleya orchid hybrid. Beautiful","description":"\u003cp\u003eThese are nice and healthy blooming size plants in 3.\" pots. This is a well known highly sought after cross that produces beautiful eye catching blooms.\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"Jim's Orchids \u0026 More","offers":[{"title":"Default Title","offer_id":50911306350873,"sku":null,"price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_71b0c4b4-a1cb-4aba-8685-a98778bb574d.jpg?v=1749867547"},{"product_id":"ctna-why-not-makana-ke-akua-am-aos-x-self-rare-yellow-color-form","title":"Ctna Why Not 'Makana Ke Akua' AM\/AOS x self Rare yellow color form","description":"\u003cp\u003eCtna Why Not 'Makana Ke Akua' AM\/AOS x self yellow color form\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003eThese are nice blooming size plants of a well known hybrid in a rare color form. These bloom with multiple bright yellow blooms. This cross is a fast growing plant that blooms profusely when fully mature. \u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e\n\u003cp\u003ePhoto used with permission from Lourdes Marie\u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e \u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":50965843771673,"sku":null,"price":30.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_4717f460-1081-4121-a9b2-ac29f3555b60.jpg?v=1750987701"},{"product_id":"rth-hawaii-island-love-rlc-chia-lin-new-city-x-pot-love-passion-island-romance-blooming-size-cattleya-orchid-hybrid","title":"Rth. Hawaii Island Love (Rlc Chia Lin 'New City' x Pot Love Passion 'Island Romance' Blooming size Cattleya orchid hybrid.","description":"\u003cp\u003eThese are nice healthy plants in 4.25\" these cattleya orchids are blooming soze and will produce large fragrant blooms with orange petals and a red lip. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":51401413689625,"sku":null,"price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_968e2b2f-2aad-4f25-a333-ec709a5b8f8d.jpg?v=1758415227"},{"product_id":"rlc-hey-song-tian-mu-near-blooming-size-cattleya-orchid-clone-large-beautiful-blooms","title":"Rlc Hey Song 'Tian Mu' near blooming size cattleya orchid clone. Large beautiful blooms","description":"\u003cp\u003eThese are near bloomimg size plants in 3.5\" square pots. These plants will produce large dark red fragrant blooms. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":51401444393241,"sku":null,"price":35.0,"currency_code":"USD","in_stock":false}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_1d381a8a-ff16-4f99-b524-6966b5c422a1.jpg?v=1758416054"},{"product_id":"rlc-jac-golden-peacock-tai-young-near-blooming-size-cattleya-orchid-clone","title":"Rlc Jac Golden Peacock 'Tai Young' near blooming size cattleya orchid clone.","description":"\u003cp\u003eThese are near blooming soze plants in 3.5\" pots. These plants will produce large bright orange and red blooms with a nice fragrance. \u003c\/p\u003e\n\u003ch1\u003e\u003cspan\u003eIMPORTANT SHIPPING, RETURNS \u0026amp; LIVE PLANT PURCHASE POLICY\u003c\/span\u003e\u003c\/h1\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease read before purchasing. By placing an order, you acknowledge that you have reviewed and accept the policies below.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe take great care in selecting, packing, and shipping healthy plants. However, orchids and other live plants are living products and may respond differently to shipping, temperature changes, handling, and environmental changes. Please review the following policies before ordering.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eWEATHER \u0026amp; TEMPERATURE DAMAGE\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease check the weather conditions in your area before ordering.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants are sensitive to extreme temperatures. Orders placed during periods of excessive heat or cold are shipped \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eat the buyer's risk\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot responsible for heat damage, cold damage, freezing, or other temperature-related damage that occurs during transit or following delivery\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and refunds, returns, replacements, or discounts will not be provided for weather-related damage.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf unsafe temperatures are expected at your location or along the shipping route, we strongly recommend waiting to order or selecting an upgraded shipping service to reduce transit time.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch3\u003e\u003cspan\u003eWINTER SHIPPING \u0026amp; 72-HOUR HEAT PACKS\u003c\/span\u003e\u003c\/h3\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDuring the winter months, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003e72-hour heat packs will be available for purchase\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e to help protect plants during cold-weather shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers in areas experiencing cold temperatures are strongly encouraged to add a heat pack to their order when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUpgraded shipping services are also highly recommended during periods of extreme temperatures and especially during the holiday season\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, when carrier networks may experience increased volume and transit delays.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen a heat pack is purchased, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003efoam insulation wrapping will be provided at no additional charge.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e We may also add foam insulation at no charge when temperatures near or below freezing are expected at the destination and we believe additional protection is appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhile heat packs and insulation can significantly improve cold-weather protection, \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ethey cannot guarantee against temperature damage\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, particularly when packages experience extended carrier delays, prolonged exposure to freezing temperatures, or are left outdoors following delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are encouraged to monitor tracking and retrieve live plant shipments as soon as possible after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFLOWERS, BUDS \u0026amp; FLOWER SPIKES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants pictured or described as \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ein spike, in bud, or in bloom are not guaranteed to arrive with flowers, buds, or flower spikes intact.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make every reasonable effort to carefully package and protect spikes and flowers. However, they are extremely delicate and can be damaged or broken due to movement, vibration, compression, or carrier handling during shipment.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eDamage or loss of flowers, buds, or flower spikes does not constitute damage to the plant itself and is not eligible for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePurchasing a plant in spike or bloom means accepting the additional shipping risk associated with these delicate structures.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCATASETUM \u0026amp; CYCNOCHES ORCHIDS – SHIPPING STRESS \u0026amp; DORMANCY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePlease be aware of the natural growth cycle of Catasetum, Cycnoches, and related orchids before purchasing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThese orchids commonly respond to shipping and environmental changes by developing \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eyellowing leaves, leaf drop, or an appearance that may initially look stressed.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is a normal response for these types of orchids and does not necessarily indicate that the plant is unhealthy.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCatasetum and Cycnoches orchids are naturally \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edeciduous orchids\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and normally lose their leaves as they enter their annual dormancy period, typically during the fall and winter months.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eShipping, changes in temperature, reduced light, and changes in growing conditions can accelerate yellowing and leaf drop, particularly when a plant is approaching its normal dormancy period.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eYellowing leaves, leaf drop, or normal dormancy-related changes on Catasetum, Cycnoches, and similar deciduous orchids are not considered plant damage. No refunds, returns, replacements, or discounts will be provided for these normal responses.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eThe health of these plants should primarily be evaluated based on the condition of the pseudobulbs and root system rather than the continued presence of seasonal foliage.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING METHODS \u0026amp; DESTINATION REQUIREMENTS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eUPS is our primary shipping carrier for most U.S. destinations.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCertain destinations require different shipping methods:\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eCalifornia:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Orders will generally ship via USPS Ground unless otherwise specified.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003ePuerto Rico \u0026amp; Hawaii:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eU.S. islands and other destinations where standard UPS service is unavailable or inappropriate:\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eUSPS Priority Mail must be selected at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIt is the buyer's responsibility to select the appropriate shipping service when required. Orders placed with an incompatible shipping method may be held while we contact the buyer to arrange the appropriate shipping service and any applicable difference in shipping cost.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eSHIPPING DELAYS \u0026amp; CARRIER HANDLING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce a package has been accepted by the shipping carrier, transit times and handling are outside of our direct control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eEstimated delivery dates provided by UPS, USPS, or an online marketplace are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eestimates and are not guaranteed delivery dates unless specifically provided as a guaranteed service by the carrier.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for carrier delays caused by weather, mechanical issues, transportation disruptions, holiday volume, incorrect routing, or other circumstances outside of our control.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe will, however, make reasonable efforts to assist customers with legitimate carrier issues when appropriate.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLOST OR MISSING PACKAGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should monitor the tracking information provided with their order.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows an unusual delay or a package appears to be lost in transit, please contact us so that we can assist with determining the appropriate next steps with the shipping carrier.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf tracking shows that a package was \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003esuccessfully delivered to the address provided with the order\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, responsibility for the security and retrieval of the package transfers to the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are strongly encouraged to have live plant shipments delivered to a secure location where they can be retrieved promptly.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eINCORRECT OR INCOMPLETE SHIPPING ADDRESSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers are responsible for providing a \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ecomplete and accurate shipping address at checkout.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eJim's Orchids is not responsible for delays, returned packages, misdelivery, or plant damage resulting from an incorrect or incomplete address provided by the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf a package is returned because of an incorrect address, additional shipping charges may be required before the order can be shipped again.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eLIVE PLANT SHIPPING \u0026amp; NORMAL SHIPPING STRESS\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eLive plants may experience temporary stress during transportation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eNormal shipping responses can include minor leaf yellowing, temporary wilting, dehydration, minor cosmetic leaf damage, loss of older leaves, minor root damage, or other temporary changes associated with being packaged and transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eMinor cosmetic damage or normal shipping stress that does not affect the overall health or viability of the plant is not considered grounds for a refund, return, replacement, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlants may require time to acclimate after arriving in a new environment.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePLANT SIZE, APPEARANCE \u0026amp; PHOTO VARIATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eUnless a listing specifically states that the \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eexact plant pictured\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e is the plant being sold, listing photographs may represent the typical size, growth habit, or flowering characteristics of the variety.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause plants are living products, individual plants naturally vary in size, shape, number of leaves, roots, pseudobulbs, growth direction, and overall appearance.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBloom photographs may be provided to demonstrate the expected flowers of a mature plant and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003edo not necessarily indicate that the plant being purchased is currently blooming or flowering size unless specifically stated in the listing.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eACCLIMATION AFTER DELIVERY\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOrchids are grown under specific greenhouse conditions before shipment. Your growing environment may differ in temperature, humidity, light, airflow, water quality, potting media, and watering frequency.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eSome plants may temporarily slow their growth or show signs of adjustment after arriving.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers should allow plants an appropriate acclimation period and research the cultural requirements of the orchid variety purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eDamage caused after delivery by improper watering, repotting, fertilizer application, chemical application, excessive sunlight, insufficient light, temperature exposure, or other growing conditions is the responsibility of the buyer.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003ePESTS, DISEASE \u0026amp; ORCHID VIRUSES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe make reasonable efforts to inspect plants before shipment and maintain healthy growing conditions. \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eOur orchids are sourced from reputable orchid nurseries and growers\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and we make every reasonable effort to offer healthy, quality plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eHowever, orchids are living plants, and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eno orchid can be guaranteed to be completely free of pests, disease, or plant viruses unless it has been individually laboratory tested.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e Some orchid viruses may remain asymptomatic and show no visible signs of infection at the time a plant is purchased, received, inspected, or shipped.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIndividual plants are \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot routinely laboratory tested for viruses prior to sale\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, and the purchase of an orchid should not be interpreted as a guarantee or certification that the plant is virus-free.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCustomers who require virus-tested plants for breeding, exhibition, collection management, or other purposes should perform their own testing and quarantine new acquisitions before introducing them into an established collection.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eA positive virus test following delivery does not qualify the plant for a refund, return, replacement, credit, or discount.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBecause orchids are living plants grown in greenhouse environments, customers should follow good horticultural practices and \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003equarantine newly purchased plants from an established collection whenever possible.\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e This is recommended regardless of the source from which an orchid is purchased.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eAny concern regarding the condition of a plant upon arrival should be documented immediately with clear photographs \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003ebefore\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e the plant is repotted, treated with chemicals, divided, or otherwise substantially altered.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eDAMAGE CLAIMS \u0026amp; PHOTO DOCUMENTATION\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eIf you believe a plant has experienced damage during shipment that is \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003enot covered by the exclusions above\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e, please contact us promptly after delivery.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease retain the plant, shipping box, packing materials, and shipping label and provide \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003eclear photographs of the plant and packaging\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e so the situation can be properly evaluated and, when applicable, documented for a carrier claim.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease do not discard the plant or packaging before contacting us.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eORDER CANCELLATIONS \u0026amp; CHANGES\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible if you need to request an order change or cancellation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eOnce an order has been packed, processed, or transferred to the shipping carrier, cancellation or modification may no longer be possible.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eCOMBINED SHIPPING\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWhen possible, multiple purchases may be combined into a single shipment to reduce shipping costs and minimize the number of packages being transported.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eCombined shipping is dependent on plant size, package dimensions, destination, timing of the orders, and the shipping services selected.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003ePlease contact us as soon as possible when requesting combined shipping.\u003c\/span\u003e\u003c\/p\u003e\n\u003ch2\u003e\u003cspan\u003eFINAL LIVE PLANT PURCHASE ACKNOWLEDGMENT\u003c\/span\u003e\u003c\/h2\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eBy purchasing from Jim's Orchids, you acknowledge that \u003c\/span\u003e\u003cstrong\u003e\u003cspan\u003elive plant shipping carries inherent risks\u003c\/span\u003e\u003c\/strong\u003e\u003cspan\u003e and that plant appearance may change during transportation and acclimation.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eYou also acknowledge responsibility for:\u003c\/span\u003e\u003c\/p\u003e\n\u003cul\u003e\n\u003cli\u003e\u003cspan\u003eReviewing weather conditions before ordering\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003ePurchasing a heat pack when appropriate\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eSelecting an appropriate shipping service for your location and weather conditions\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding an accurate shipping address\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eMonitoring tracking information\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eRetrieving the package promptly after delivery\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eProviding appropriate care after the plant arrives\u003c\/span\u003e\u003c\/li\u003e\n\u003cli\u003e\u003cspan\u003eUnderstanding the natural growth and dormancy cycles of the orchid varieties purchased\u003c\/span\u003e\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cstrong\u003e\u003cspan\u003eWeather-related damage, normal shipping stress, normal Catasetum\/Cycnoches dormancy, damage or loss of flowers, buds or flower spikes, and positive virus tests following delivery are not eligible for refunds, returns, replacements, credits, or discounts.\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp class=\"isSelectedEnd\"\u003e\u003cspan\u003eWe appreciate your understanding and your business. These policies allow us to continue offering a wide variety of quality orchids while clearly communicating the realities and risks associated with shipping live plants.\u003c\/span\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003e\u003cspan\u003eThank you for supporting Jim's Orchids!\u003c\/span\u003e\u003c\/strong\u003e\u003c\/p\u003e","brand":"J\u0026A Orchids","offers":[{"title":"Default Title","offer_id":51401469821209,"sku":null,"price":35.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/files\/rn-image_picker_lib_temp_a1603630-d093-4914-9919-da2a4ba36dcd.jpg?v=1758416361"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0848\/6191\/1321\/collections\/20231118_140953.jpg?v=1702259933","url":"https:\/\/jimsorchids.myshopify.com\/collections\/cattleya.oembed?page=8","provider":"J\u0026A Orchids","version":"1.0","type":"link"}